How to Cancel Claude Subscription: What Happens to Your Account and Chat History After Expiration

Before canceling your Claude subscription, you need to confirm which channel you originally used to make the payment. Billing management across different platforms is completely separate—if you cannot find a cancel button on the web interface, it is usually because your subscription was activated through a mobile app store.

Generally, common subscription methods include: subscribing directly on the Claude web app with a linked payment method, subscribing via the Apple App Store, subscribing via Google Play, or completing a single-month recharge through a third-party service. Once you identify the channel, you can find the management portal in the corresponding settings page.

• Direct Web Subscription: Log in to the official Claude website on a computer or mobile browser to manage.
• iOS App Subscription: Manage via your Apple ID subscriptions in your Apple device's system settings.
• Android App Subscription: Manage within your personal account in the Google Play Store.
• Single-Month Recharge or Redemption: Log in to the Claude web app and check the Billing page to see if auto-renewal is active.

If you subscribed to an individual Pro or Max (including 5x and 20x tiers) plan on the web, canceling is very straightforward. After logging into your account, click your profile icon or name in the bottom-left corner, go to Settings, and switch to the Billing tab. The page will typically display your current plan and next billing date; simply click 'Cancel subscription' and follow the prompts to confirm.

If you subscribed via a mobile app store, the web billing page will usually just direct you to the respective store. You will need to find Claude in the 'Payments & Subscriptions' list in your phone's system settings or app store and select cancel. Once done, it is recommended to revisit the page to confirm the status has updated to 'Expires on [Date]'.

• Web Path: Click bottom-left profile icon → Go to Settings → Select Billing → Click Cancel.
• iOS Path: Open system 'Settings' → Tap your Apple ID at the top → Select 'Subscriptions' → Find Claude and cancel.
• Android Path: Open Google Play → Tap top-right profile icon → Select 'Payments & subscriptions' → Go to 'Subscriptions' to cancel.

Your paid benefits do not end immediately after you click cancel. Until the end of your current paid billing cycle, you can continue to use all features and usage limits of your current plan (such as Pro or Max), including access to tools like Claude Code.

When the billing cycle officially ends and the subscription expires, your account will automatically revert to the Free tier with no further automatic charges. Regarding historical data—a common concern for many users—your previous chat history and created Projects are typically retained in your account and will not be wiped. However, on the Free tier, you will be subject to standard limits on message frequency, available models, and large file processing.

• Current Benefits Retained: Keep full Pro or Max usage limits from cancellation until the expiration date.
• Automatic Downgrade: Automatically reverts to the Free plan upon expiration with no manual switching required.
• Data Retention: Past conversations and existing records are generally kept intact and accessible at any time.
• Feature Limits: After downgrading to Free, message limits will decrease, and paid-only features like Claude Code will no longer be accessible.

For users who don't need a continuous year-round subscription and only want to activate a plan on-demand during busy work months, besides linking a payment method directly on the official site, you can also do a single-month recharge through the third-party digital service site 'CatCard'. CatCard is an independent third-party website and is not affiliated with Anthropic. Currently, products offered on our site include: Claude Pro 1-month recharge for ¥160, Max 5x 1-month for ¥950, and Max 20x 1-month for ¥1850 (subject to real-time pricing on the product page).

The purchase process on our site is as follows: pay on our site → get the redemption code on the order page → enter the redemption code and your account's sessionKey on the independent recharge site to submit → log in to Claude to confirm the subscription status. If you only want to use it for a single month, we recommend logging into the Billing page on the Claude web app to check and turn off auto-renewal after your recharge succeeds and the subscription is active, ensuring it naturally stops upon expiration.

• Order Lookup: Checking your order on our site requires the contact information and lookup password entered at checkout.
• Information Security: Your sessionKey, verification codes, and redemption codes are sensitive information. Only submit them on the independent recharge site and never share them with strangers.
• Status Verification: After redemption, be sure to log in to your Claude billing page personally to confirm your plan status and expiration date.